Contact & Support
WE ARE HERE TO HELP
Get support for an order, download, account, or license question.
For the fastest response, include enough information for the support team to locate your purchase and understand the issue without requesting multiple follow-up messages.
Order & Download Help
Include your order number, purchaser email, product name, and a screenshot or exact error message.
License Questions
Identify the product and describe exactly how and where you plan to use, edit, sell, bundle, or distribute it.
Partnerships & Affiliates
Share your website or social profile, audience, proposed collaboration, and relevant campaign details.
Before contacting support
- Check My Account → Downloads.
- Search your inbox and spam folder for the order email.
- Confirm that you are using the same email address used at checkout.
- Try a current version of Chrome, Safari, Firefox, or Edge.
- Do not send passwords, complete payment-card numbers, or other sensitive information.
Support contact
Email: Support@DigitalProfitHouse.com
Response target: Most messages receive a response within two business days. Licensing, payment, or technical investigations may take longer.
Privacy: Do not send passwords, full payment-card details, government identification numbers, or other sensitive information.
Use the email above or the contact method published on this page. Keep your order number available for purchase-related questions.