Frequently Asked Questions
HELP CENTER
Answers about products, downloads, licenses, accounts, and support.
Review these common questions before contacting support. Product-specific rules shown on the product page or included license may provide additional detail.
How are digital products delivered?
After successful payment, eligible files are made available on the order confirmation page, in your order email, and under My Account → Downloads. Delivery may be delayed if a payment requires additional review.
Do I need an account?
An account is recommended because it gives you a central place to review orders and retrieve available downloads. Keep your login credentials private.
Can I resell every product in the store?
No. Each product has its own license label. Proprietary products, personal-use products, and some commercial-use products cannot be resold.
What is the difference between PLR, Resell Rights, and MRR?
PLR generally focuses on editing and rebranding. Resell Rights generally allow resale of the finished product. MRR may allow your customer to receive specified resale rights. Exact permissions are always defined by the individual license.
Can I change a product before selling it?
Only if its license allows editing. PLR often permits changes, while many Resell Rights and MRR products must remain substantially unchanged.
Are sales or income guaranteed?
No. Products, pricing suggestions, and Profit Blueprint indicators are planning tools. Your results depend on your offer, audience, marketing, market conditions, execution, and many other factors.
What happens if my download does not work?
Contact support with your order number, the product name, the device and browser you are using, and a screenshot of the problem. We will help verify access or replace a materially defective file when appropriate.
Can I share my download link or files?
No, unless the license specifically allows distribution. Download access is for the purchaser and may be limited or revoked if abuse is detected.
Do digital products qualify for refunds?
Because digital files are delivered immediately and cannot be returned, purchases are generally final except where required by law, where the wrong product was delivered, or where a verified technical defect cannot be resolved. Read the Refund Policy before purchase.
How quickly will support respond?
Add your published business hours and response target on the Contact & Support page. Complex licensing or payment questions may require additional review.